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Privacy Policy

Last updated: June 15, 2025

Welcome to ProjectBotX™ (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://projectbotx.com or use our services (collectively, the “Service”). Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not access the Service.

1. Information We Collect

1.1 Personal Data

We collect information that identifies you or could reasonably be linked to you, including:

  • Account Information: name, email address, username, password.
  • Contact Information: mailing address, phone number (if provided).
  • Payment Information: billing address, payment method details (processed by our payment processor; we do not store full card data).

1.2 Usage Data

Automatically collected when you use the Service:

  • Log Data: IP address, browser type and version, device identifiers, operating system, pages visited, referral pages, timestamps, and error logs.
  • Analytics Data: site interactions (clicks, scroll depth), feature usage, session duration.

1.3 Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Remember your preferences and login session.
  • Analyze site traffic and usage patterns.
  • Serve targeted content and ads.

You can control cookies via your browser settings, but disabling cookies may limit functionality.

2. How We Use Your Information

We process your data for these purposes:

  1. Provision of Services: create and manage your account; authenticate and authorize access.
  2. Product Improvement: analyze performance, diagnose technical issues, and optimize features.
  3. Communications: send transactional emails (e.g., account confirmation, password reset), updates, and promotional messages (you may opt out).
  4. Billing & Fraud Prevention: process payments securely, detect and prevent fraud or abuse.
  5. Legal & Compliance: comply with legal obligations, respond to lawful requests (e.g., subpoenas), enforce our Terms of Use.

3. Information Sharing & Disclosure

We will not sell or rent your personal data. We may share information in the following circumstances:

  1. Service Providers & Partners:
    • Payment Processors (e.g., Stripe, PayPal) to handle transactions.
    • Hosting & Infrastructure (e.g., AWS, content delivery networks).
    • Analytics & Marketing (e.g., Google Analytics, email platforms).
  2. OpenAI API:
    • We send market data and trade requests to the OpenAI API solely to generate signals.
    • OpenAI processes inputs and returns outputs; refer to OpenAI’s Privacy Policy for details.
  3. Legal Requirements:
    • To comply with laws, regulations, legal processes, or governmental requests.
    • To protect rights, property, or safety of ProjectBotX, our users, or the public.
  4. Business Transfers:
    • In connection with a merger, acquisition, or asset sale—your data may be transferred under the same privacy commitments.

4. Data Retention

We retain your personal data only as long as necessary to:

  • Provide the Service and fulfill the purposes outlined in this policy.
  • Comply with legal obligations (e.g., tax or accounting requirements).
  • Resolve disputes and enforce our agreements.

When data is no longer needed, we securely delete or anonymize it.

5. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

  • Access & Correction: request a copy of your data or ask us to update inaccuracies.
  • Deletion (“Right to be Forgotten”): ask us to delete your personal data subject to legal exceptions.
  • Data Portability: receive your data in a machine-readable format.
  • Restriction or Objection: request limits on processing or object to certain uses (e.g., direct marketing).
  • Withdraw Consent: where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, contact us using the details below. We will respond in accordance with applicable law.

6. Children’s Privacy

The Service is not directed to children under 16. We do not knowingly collect personal data from minors. If you believe we have collected such data, please contact us to request deletion.

7. Security Measures

We implement technical and organizational measures to protect your data, including:

  • Encryption of data in transit (HTTPS) and at rest.
  • Access controls, firewalls, and intrusion detection.
  • Regular security assessments and patching.

However, no system is completely secure. We cannot guarantee absolute protection of your information.

8. International Transfers

Your data may be processed in the United States or other countries whose data protection laws may differ from your jurisdiction. When we transfer personal data internationally, we rely on appropriate safeguards (e.g., Standard Contractual Clauses).

9. Changes to This Policy

We may update this Privacy Policy from time to time (e.g., to reflect changes in law or Service features). We will post the revised date at the top and, if changes are significant, notify you via email or in-app notification.

10. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our data practices, please contact:

Email: support@projectbotx.com
Thank you for trusting ProjectBotX™. Your privacy matters to us.